Schedule Settings, Views, and Tools Overview
- Schedule Settings Summary
- Views Summary
- Sidebar Menu Summary
- Color Coding Appointments by Staff
- Color Coding Appointments by Service
- Understanding the Icons on Appointment Blocks
Booking Appointments
- Taking Deposits when Booking Appointments Manually
- Booking an In Office Appointment
- Booking an Out-Call Appointment
- Booking a Recurring Appointment
- Booking an Appointment Using a Prepaid Service or Series
- Converting Blocked Time to an Appointment
Editing Appointments
- How to Edit a Prepaid Appointment
- Editing an Appointment
- Editing a Recurring Appointment
- Editing Prep and Recovery Time for In Office Appointments
- Editing Travel Time for Outcall Appointments
- Editing a Checked Out Appointment
Canceling and No Showing Appointments
- Canceling and Refunding a Pre-paid Appointment
- How to cancel and refund a prepaid appointment (video)
- No Showing a Prepaid Appointment
- How to manage cancellations, no-shows, and refunds (full overview video)
- Cancel vs. No-show: What’s the difference? (video)
- How to cancel a fully prepaid appointment and issue a service credit (video)
Checking Out Appointments
- Understanding Payment Methods
- Checking Out an Appointment
- Checking Out a Prepaid Service
- How do I add a tip at checkout?
- Adding Items During Checkout
- Applying Store Credit During Checkout
Business Schedule FAQs
- Can I Un-Checkout an Appointment?
- Can I Check Out More than One Appointment at a Time?
- Why does my Schedule open to the wrong date?
- Why don't I see a Staff member's name when I book a Series on the mobile app?
- What Should I Do if a Client Wants to Pay for Another Client's Appointment?
- How Do I charge for a Late Cancellation/No Show?