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  3. Online Booking FAQs

Online Booking FAQs

  • How Can I Display a Service Online Without Allowing Clients to Book It?
  • Why Are New Clients being Required to Prepay?
  • Why can't new clients Book Online?
  • Why can clients schedule outside my availability?
  • What is my Baseline Service?
  • Why is my "Next Available Opening" Wrong?
  • Why are clients seeing "No providers available to service this location" when booking online?
  • Can Packages Be Booked Online?
  • What Happens When a Client Pays Online?
  • How do I Pause my Business Temporarily while Continuing to Operate Behind the Scenes?
  • How do I handle regular, on-site chair massage events?
  • What Options Exist for Booking Couples Massage Online?
  • Do Clients Have to Create an Account to Book Online?
  • Where Are Add-ons Selected During Online Booking?
  • Can Classes Be Booked Online?
  • Can I Edit the MassageBook Cancellation Policy?
  • How Do I Receive Payment for a New Client's Appointment If I'm Not Connected with Stripe or Square?
  • Can I Prevent Clients from Prepaying Online?
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