The "Next Available Opening" feature located on the front page of your MassageBook Business Website gives clients an easy view of how quickly they can get an appointment on your schedule. The time and date listed under "Next available opening" is based on the availability of the Baseline Service at your business, which is the most-booked service in the Service Menu.
But, once a client selects Book Now on your page, they are able to view all services and the availability for all of your services.
You can find out what your Baseline Service is by following the steps here: What is my Baseline Service?
If you are seeing that the time displaying under "Next available opening" is not correctly reflecting your actual next available opening, it is likely due to one of the following reasons:
- The duration of your baseline service is larger than the next available time slot for your business.
- If your baseline service is a 90 minute service, but you have 60 minutes of open availability on your schedule, that 60 minute time slot will not be reflected in the availability that displays in the "Next Available Opening" feature.
- You are a multi-staff business whose baseline service is not assigned to all staff members.
- If a staff member is not assigned to the baseline service, their availability will not be reflected within the "Next Available Opening" feature.
If you prefer, this feature can be disabled and your website will display a only a Book Now button that client's can select to schedule. To disable the feature:
- Select Setup.
- Select Website Customization
- Select Customize.
- Disable the toggle beside Show "Next Available".
- Select Save changes.