Once a client's card has been saved on file, it can then be charged at any time via the Cash Register or during appointment checkout. Credit card information can be saved on file during payment in the mobile app: Saving a Card on File during Checkout.
To charge a Credit Card on File in MassageBook Manager:
- Select an appointment and tap Checkout.
- Select Next.
- Select Pay with credit/debit card or Pay with Square.
- You can swipe left or right to view all saved cards on this client's account.
- Select Pay With: xxxx-5555 to select the card and complete the transaction.
Note: No Signature Page will appear when charging a card on file.
*The information below applies to Square users only*
Credit card information can only be saved on file directly in the Square app: Holding Credit Cards on File in Square.
During checkout, you will need to ensure that the connected Square customer profile displays under the link that says Card on file, located just below the client's name in the checkout process. If you do not see a Square customer profile linked already, then click Link card on file, and select the corresponding Square customer file.
Having trouble charging a saved card? Try reviewing When can a card on file be charged?