Consumer Account Settings
- What Is MassageBook?
- How Do I Create or Activate a MassageBook Consumer Account?
- How Do I Update My Consumer Account's Email Address?
- How Do I Change My Consumer Account's Password?
- How Do I Reset My Consumer Account's Password?
- I don't see all of my future appointments in the Upcoming Appointments section. Why?
Online Booking for Clients
- Booking a Couples Service Online as Client
- Joining the Waitlist as a Client
- Submitting an Intake Form as a Client
- Creating or Activating a Client Account
- Booking an Appointment Online as a Client
- Booking a Mobile Service Appointment Online as a Client
Online Booking FAQs
- How Do I Cancel My Appointment?
- How Do I Reschedule My Appointment?
- How Do I Book a Service That I Prepaid for with a Business?
- How Do I Book My Membership Services Online?
- How Do I Book an In Office Appointment Through the Search Directory?
- How Do I Book a Mobile Service Through the Search Directory?
MassageBook Gift Cards
- What are MassageBook Gift Cards?
- How Do I Purchase a MassageBook Gift Card?
- How Do I Redeem a MassageBook Gift Card?
- How Do I Check the Balance of a MassageBook Gift Card?
- What Happens If a Balance Remains After I Redeem a MassageBook Gift Card?
- Can Someone Other than the Recipient Use a MassageBook Gift Card?
Memberships
FAQs
- How do I submit a Review Request as a Client?
- How Do I Message My Provider?
- How Do I Contact MassageBook for Help with My Consumer Account?
- How Do I Print or Resend a Gift Certificate That I Purchased?
- How Do I Prepay For an Appointment That is Already Scheduled?
- What Happens to My Money if I Cancel a Prepaid Appointment?