MassageBook Pay offers a payouts report that records when your past credit card payments were deposited, which funds are in transit, and when you can expect upcoming money to arrive in your bank account.
Payouts from your MassageBook Pay account will follow Stripe's normal Payout Speed of 2 business days, meaning that MassageBook Pay will pay out funds daily from transactions captured 2 business days earlier. You can read more about Stripe's payout schedule and speed settings below:
To view the status of a payout from your MassageBook Pay account to your Bank account:
- Sign in at www.massagebook.com/login.
- Select Sales.
- Select Payouts.
On the Payouts page you will be able to view all previous payouts to your bank account (including the specific transactions included in each payout) as well as information about any upcoming payouts.
Any funds that have yet to be paid out to your bank account are broken down into 3 sections:
Total Balance: Recent earnings from MassageBook that are pending or available in your Stripe balance.
Future Payouts: Recent earnings already designated to be paid out to your connected bank account.
In-transit to bank: Recent earnings that are currently on the way to your connected bank account.
You can review the details of any payout by selecting it from the list. The specific transactions included in each payout can then be viewed by scrolling to the Transactions section at the bottom of the window.
Select See Details (located just below the "Total Balance" number) to view additional information about future payouts or payouts currently in-transit.
Note: You can trigger an immediate payout of the funds available in your MassageBook Pay account to your bank account by selecting the blue Pay out button located on the right side of the Payouts page. The Instant Payout page will look similar to the screenshot below. Immediate payouts will be subject to a 1.75% fee of the total payout amount.