If a Client is paying with multiple payment methods, you can split the balance due between them.
If you wish to split the payment between a credit card and Store Credit, you can refer to the steps below:
- Login at www.massagebook.com/login.
- Select Schedule.
- Locate the appointment you need to check out.
- Select the appointment block to open the side menu.
- Select Check out to go to the first page of Checkout and to review the details.
- Click Select Payment Method to proceed to the next page.
- Select Apply Credit.
- Select Charge.
- Enter the tip amount.
- Enter the card information.
- Select Complete.
Notes:
- If the Store Credit's value is equal to the balance due, you will need to add the tip amount using the "Add Product" option in the Cash Register after step 6, and skip step 9.
- If the Store Credit's value is larger than the service price, but less than the total balance including tip (i.e. a client with $105 in Store Credit paying for a $100 service with a $10 tip), you will need to add the tip amount using the "Add Product" option in the Cash Register after step 6, and skip step 9. This will redeem $105 in Store Credit and charge the card $5.
- If the Store Credit's value is larger than the balance due (including the tip amount), you will be unable to record the credit card transaction as the Store Credit amount will automatically fully redeem for the total balance due.