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Marketing FAQs

  • Can I create a Promo Code / Discount Code?
  • How do I find the clients that have unsubscribed from my Email Campaigns?
  • Can I Edit a Finished Promotion?
  • Why are my Campaign Statistics and Metrics Inaccurate?
  • Can I Book a Service Promo on the Schedule?
  • How Do I Create a BOGO for a Service Promo?
  • Can I Create a BOGO for a Gift Certificate Promo?
  • Can I Sell a Gift Certificate Promo Through the Cash Register?
  • Why Is My Promotion Not Visible on My MassageBook Website?
  • Why Do I Not See a Service or Gift Certificate When Creating a Promotion?
  • Do New Client Marketing Fees Apply to Promotions?
  • Can Clients Respond to Campaigns and Autopilots?
  • How Does a Client Resubscribe to Campaigns and Autopilots?
  • Can I View Who Received an Autopilot Email?
  • Can I Create a New Autopilot or Change the Criteria for an Existing One?
  • What is a Campaign's Click-Through Rate?
  • How Do I View Who Received a Campaign?
  • Do Autopilot emails send from the Business or from a specific Staff member?
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