If a Form in your account is Inactive, it will not automatically be sent to your clients, and cannot be manually triggered by the staff at the business. To reactivate any inactive Intake Forms within your account:
- Sign in at www.massagebook.com/login.
- Select Settings.
- Select Forms & Documents.
- Select the Inactive Forms tab.
- Select the Options drop down menu next to the form you wish to activate.
- Select Make Active.
Once the form has been activated, it will move to the Active Forms tab, and will then be sent to clients based on the Forms Settings for that specific form.