If a Client is paying with multiple payment methods, you can split the balance due between them.
If you wish to split the payment between one of the Cash/Check/Other payment methods and Store Credit, you can refer to the steps below:
- Login at www.massagebook.com/login.
- Select Schedule.
- Locate the appointment you need to check out.
- Select the appointment block to open the side menu.
- Select Check out to go to the first page of Checkout and to review the details.
- Click Select Payment Method to proceed to the next page.
- Select Apply Credit.
- Select your desired Cash/Check/Other payment method.
- Enter the full amount of the Cash/Check/Other payment you received from the client, including tip.
- Select Complete.
Notes:
- If the Store Credit's value is equal to the balance due, you will need to add the tip amount using the "Add Product" option in the Cash Register after step 6, and exclude the tip amount in step 9.
- If the Store Credit's value is larger than the balance due, you will need to add the tip amount using the "Add Product" option in the Cash Register after step 6, and record the Cash/Check/Other payment first, and exclude the tip amount in step 9.
- If the Store Credit's value is larger than the service price, but less than the total balance including tip (i.e. a client with $105 in Store Credit paying for a $100 service with a $10 tip), you will need to add the tip amount using the "Add Product" option in the Cash Register after step 6, record the $10 Cash/Check/Other payment for the tip amount first, and then apply the Store Credit. This will redeem $100 in Store Credit and record a $10 Cash/Check/Other payment.