You can modify the email templates for your clients' appointment notifications by adding custom text to the bottom of the following automated emails:
- Appointment Reminders
- Booking Confirmations
- Appointment Changes
The custom text is applied to all three messages, but it cannot be tailored for each individual notification. This text will only apply to email alerts, custom text cannot be added to any text message reminder alerts.
To add custom text, navigate to your:
- Business Profile.
- Select Settings.
- Select Outgoing Messages.
- Select Client Messages.
- Select either Appointment Reminder, Booking Confirmation or Appointment Change, and the Email Preview will open.
- Select Add Custom Text.
- Add your information to the Add Custom Text box.
- Select Save Custom Text to apply the changes.
Once complete, your message will be added to all new Appointment Reminders, Booking Confirmations, and Appointment Changes.