MassageBook Manager gives you access to settings that control how you use the app and how clients interact with your business. You can customize your app experience, manage checkout and notification preferences, adjust your online booking rules, and manage your business's rooms. To access your settings:
- Open MassageBook Manager.
- Select the ☰ icon to open the side menu.
- Select from the settings listed below.
App Settings
Appearance and Schedule View
Under App Settings, you can customize how MassageBook Manager looks and how your schedule is displayed.
Theme - Choose whether the app uses your device's system setting or displays in Light or Dark mode.
Default Schedule View - Choose the view that displays by default when viewing your schedule: Agenda, Day View, 3 Day View, Week View.
Security
Security settings allow you to use your device's biometric authentication features for supported actions in MassageBook Manager. Depending on your device, you can enable biometric authentication for:
- Signing in to MassageBook Manager
- Viewing client Intake Forms
- Processing refunds
Your device must support and have biometric authentication configured to use these options.
Checkout
Checkout settings determine how certain parts of the checkout experience work in MassageBook Manager.
If you use MassageBook Pay, you can manage settings such as:
- Requiring a signature during checkout
- Allowing clients to leave tips
- Choosing when clients are prompted to leave a tip
- Customizing the suggested tip percentages
If you use Square, you can manage settings such as:
- Opening Square POS during checkout
- Allowing tips during checkout
- Choosing when the tipping option appears
- Customizing suggested tip percentages
You can also connect supported payment hardware from the Hardware option:
Note: If you use Square and enable Open Square POS during checkout, tipping and other applicable checkout settings are managed through Square instead.
Notifications
MassageBook Manager can send push notifications to your device for activity such as new bookings, cancellations, and appointment changes.
Select Notification Settings under App Settings to open your device's notification settings and choose which notifications MassageBook Manager is permitted to send.
You can also enable or disable Send checkout reminders. When enabled, MassageBook Manager sends a push notification five minutes after an appointment's scheduled end time. Selecting the notification takes you to the appointment so you can begin checkout.
Note: You must remain signed in to MassageBook Manager to receive push notifications.
You can view more detailed instructions here: Adjusting App Settings.
Online Booking Rules
Select Online Booking Rules from the MassageBook Manager menu to control how clients can book appointments with your business online. Booking Rules allow you to determine who can book online and how your online availability is presented: Activating and Adjusting Online Booking Rules (Mobile)
You can:
- Allow online booking for existing clients only.
- Allow online booking for new and existing clients.
- Allow clients to submit booking requests by email instead of booking directly.
- Accept new clients through the MassageBook Search Directory.
- Accept clients through Reserve with Google.
- Accept eligible MassageBook Gift Cards.
- Choose how far into the future clients can book.
- Set the amount of advance notice required to book.
- Choose the intervals at which appointment start times are offered.
Select Save after making changes to your Booking Rules.
Prepayment Rules
Select the Pre-Payment Rules tab within Online Booking Rules to manage payment requirements for appointments booked online: Activating Prepayment, Deposit, and Card on File Requirements (Mobile)
Depending on your subscription and payment processing setup, you can configure options including:
- Allowing clients to tip when prepaying in full.
- Allowing clients to select to save a card on file.
- Requiring a card on file for late cancellations or no-shows.
- Requiring a minimum prepayment or deposit.
- Requiring payment in full.
You can configure separate requirements for new and existing clients.
Note: Some prepayment and card-on-file options depend on your MassageBook subscription and payment processor. Pre-Payment Rules apply to all items on your Service Menu.
Rooms
If your business uses multiple treatment rooms or other bookable spaces, you can manage them directly in MassageBook Manager: Adding and Editing Rooms (Mobile)
To access your Rooms:
- Open the main menu.
- Select Rooms.
- Select an existing room to edit it, or select the + button to add a room.
For each room, you can configure:
- Room Name
- Capacity
- Staff who can be booked in the room
- Services that can be booked in the room
Room capacity determines how many appointments can occupy the room at the same time. Staff availability rules will continue to prevent a staff member from being double-booked.