Clients will automatically be removed from the waitlist if they select to book an appointment via a Waitlist notification email. But, a client can be manually removed from the Waitlist at any time.
To remove a client from the Waitlist:
- Select ☰ to open the menu.
- Select All Clients.
- Select the On Wait List filter.
- Select the Waitlist tile next to the client you wish to remove.
- Select the Trash Can icon.
Notes:
- Clients will be removed from the waitlist automatically after successfully booking via the Waitlist email notification.
- Clients added to the Waitlist by the business will remain on the waitlist until they book via the Waitlist email or they are manually removed by the business.
- Clients added to the Waitlist via online booking will be automatically removed after 30 days or after booking via the Waitlist email notification.
- Clients can select to remove themselves from the Waitlist via their Waitlist notification email.
View the Desktop Directions here: Removing a client from the Waitlist