How Long Does It Take Before Booking Becomes Available Through a Business Profile on Google?
It may take up to 24 hours after activating the setting in the Booking Rules section of your MassageBook Business Profile before booking options first become available through Google. This time allotment allows Google to add your Business information, Service Menu, and Availability to Reserve with Google. Once the connection is complete, Availability will update in real time for online booking.
Can Clients Book Prepaid Services and Pay with Gift Certificates Through Reserve with Google?
Yes, clients will be able to redeem any available Prepaid Service Credits or Gift Certificate codes when booking via Reserve with Google!
Are Out-Call and On-Call Availability Supported Through Reserve with Google?
Yes, all appointment types can be scheduled via the Reserve with Google integration
Can Add-ons, Series, and Promotions Be Booked Through Reserve with Google?
Yes, clients will be directed to your MassageBook booking page, where clients can view any available Services, Series, Promotions, and select from add-ons during the booking process.
Can Clients Manage Their Reserve with Google Bookings?
If a Client books through Reserve with Google, the appointment is added to their corresponding MassageBook account. Appointments can be canceled or modified directly through MassageBook. Appointments booked directly through MassageBook cannot be managed by Google.
Do Clients Receive Appointment Alerts from MassageBook When Booking Through Reserve with Google?
Yes, all appointment alerts that you have activated in your MassageBook Business Profile will still send to Clients who book through Reserve with Google. That includes Booking Confirmations, Appointment Reminders, and Intake Forms.
Does MassageBook Alert Me When a Client Books Through Reserve with Google?
Yes, all appointment alerts that you have activated in your MassageBook Business Profile will still send when a Client makes changes to your Schedule through Reserve with Google. That includes new bookings, cancelations, and modifications. Email, text, and push notifications are supported.
Can Clients Prepay Through Reserve with Google?
Yes, in fact, clients booking through Reserve with Google will be required to prepay when booking their appointment. While we find that Reserve with Google is a great way to bring in clients, there can be a higher element of no shows. With prepayment requirements, you will ensure that you are paid for the appointment no matter what.