Reserve with Google allows visitors to Google Search, Google Maps, and the Reserve with Google website to book directly through your Business Profile on Google via an integration with MassageBook.
Searchers are able to view your public Service Menu, and MassageBook continuously sends your availability to Google in real time so that they can book without leaving Google.
Just like booking directly through MassageBook, the appointment is automatically added to your Schedule, the Client receives an Appointment Confirmation email with the details of what was booked, the Client's record is added to the Clients section of Business Profile if one doesn't already exist, and you're able to cancel, modify and check out the appointment like normal.
Each new Client who books through your Business Profile on Google is subject to a one time marketing fee, and 15% of the Service cost is deducted from their payment before it's transferred to you. If 15% is less than $6, the marketing fee is automatically rounded up to $6.
To learn how to activate and accept bookings through Reserve with Google, go here.
- Prepayment is required by default when a client books through Reserve with Google as long as the business is connected to Square or Stripe for all payments. Settings under Prepayment Rules only apply to Clients booking directly through MassageBook. Reserve with Google prepayment settings cannot be changed.
- Tipping during prepayment is not supported in the Reserve with Google integration.
- If your business is in the Arizona time zone, then MassageBook may convert appointments booked through the Google integration from Arizona to Mountain Standard Time. For example, if a client chooses 2 PM in Reserve with Google then the appointment may end up as 3 PM in MassageBook. The recommended workaround would be to disable Reserve with Google or manually adjust the appointment times on your MassageBook Schedule.
- Ensure your Google Business Profile is listed as an approved category. Wellness Centers and mobile services are not approved. Health Spas and Massage Therapy are approved.