If you wish to view the unused or outstanding Gift Certificates at your business, there are 2 places that you can find this information:
- The Gift Certificates Report.
- The Gift Certificates Activity Page.
The Gift Certificates report can be found under the Sales tab within your account and will list all purchased Gift Certificates, as well as information about who purchased the certificate, the certificate value, and whether or not the code has been redeemed. If the code has not yet been redeemed, then you will only see the Gift Certificate code listed in the "Certificate #" column. But, if the code has already been redeemed, the "Certificate #" column will also include information on who redeemed the certificate and when it was redeemed.
The Gift Certificates Activity page can be found under Settings > Gift Certificates and will list all of your previously sold certificates in chronological order, and includes a column on the far right of the page that indicates whether or not the code has been redeemed. The column will indicate "No" if the code has not yet been used, and will read "Yes" if the code has already been redeemed. This page does not list any information on who redeemed the code or when it was redeemed.