The MassageBook Search Directory allows clients to search for and view local businesses in their area. Your business's listing in the directory will reflect the pricing and availability for the Baseline Service at your business, which is the most-booked service in the Service Menu.
This means that when clients select the "Availability" option on your listing, they will be shown availability for only your baseline service.
But, once a client selects Details > Book Now on your listing, they are taken to your website and able to view all services and the availability for all of your services.
You can find out what your Baseline Service is by following the steps here: What is my Baseline Service?
There are 2 situations where this can cause your directory listing to display a "First Available" time that is further in the future than your business's actual next available opening:
- The duration of your baseline service is larger than the next available time slot for your business.
- If your baseline service is a 90 minute service, but you have 60 minutes of open availability on your schedule, that 60 minute time slot will not be reflected in the availability that displays on your directory listing.
- You are a multi-staff business whose baseline service is not assigned to all staff members.
- If a staff member is not assigned to the baseline service, their availability will not be reflected within your directory listing.
Note: When initiating a new search, the directory automatically applies an "Available within 48 hours" filter to the search results. This filter is also based on the availability of your Baseline Service.