Adding Store Credit

There is only one way Store Credit can automatically be added to a Client's record. 

• If a Client redeems a Gift Certificate that is valued at more than the cost of the Service, the remaining balance is converted to Store Credit.

To manually add Store Credit to a Client's record, navigate to your:

1. Business Profile.
2. Select Clients to open your list.
3. Search for and select the Client to open their record. 
4. Select the Account tab. 
5. Enter a positive amount (e.g., 100) in Store Credit. 
6. Select Apply to add the amount and to update the balance.

Note: 

• Even though a receipt is generated when checking out with Store Credit, Store Credit does not count towards earned income.
• Store Credit can be applied by the Business when checking out an appointments.
• Store Credit can be applied by the Client when booking an appointment online.
• If a client cancelled a prepaid service prior to 2019, their payment will have automatically been converted to store credit.
• Store Credit cannot be used by clients for purchasing Gift Certificates Online. However, it can be used by the business for selling a Gift Certificate through the Cash Register.