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Booking a Service Promo as a Client

Updated

There are two ways a Client can access an active Service Promo's page to book online:

  • Through the Promotion's exclusive link that can be shared however you prefer. 
  • Through the Promotions section under the Services page of your MassageBook Business Website if you elected to display it there. Locate and select the Service Promo to open its unique booking page. 

If the Promotion includes multiple Services, each one will be listed on the page but will be booked individually. Including multiple Services does not mean that the Client is booking all in the same appointment. Each Service is booked separately.

The online booking process is the same for both Service Promos and standard Services. 

To book a Service Promo as a Client:

  1. Locate the Service on the Promotion's page. 
  2. Use the up and down arrows to select a Duration (if applicable). 
  3. Select Book Now to proceed.
  4. Select from any available add-ons (if applicable).
  5. Enter your email address and select Next.
    • If you have an existing account, you will be asked to enter your password and select Sign In.
    • If you do not have an existing account, you will be asked to provide First and Last name, Email, Phone number, and a password for your account, and then select Create Account.
  6. Choose your desired time and date next to an available staff member, or select More Times to see more availability for a particular staff member.
    • If selecting More Times, click Select Date to view other dates that the staff member is available to be booked.
  7. Review your reservation and add a note for your therapist (if applicable), then select Next.
  8. Review and Accept the Business's Cancellation Policy.
  9. Select your preferred Payment Option to complete booking a new appointment and to advance to the Booking Complete page: 
    • If you want to pay after the appointment, select Skip this (this will immediately confirm the appointment).
    • If you want to pay with a Credit/Debit Card, select Credit Card or a Saved Card.
    • If you're paying with a Gift Certificate, select Gift Certificate 
    • If you're paying with a MassageBook Gift Card, select MassageBook Gift Card.
  10. Select your Tip amount (if prepaying).
  11. If prepaying with a Credit/Debit card, enter the card information and select Pay & Confirm Appointment.
    • Select Remember this card for faster checkouts if you wish to save the card for future online bookings.
    • Select Save this card for future in office purchases if you wish to save the card on file for the business to use for appointment checkout in the future.
  12. If prepaying with a Gift Certificate or MassageBook Gift Card, enter the Code and select Apply Gift Card.
  13. Review the Appointment Confirmed page and select to add your appointment to the appropriate calendar app.
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