Adding a Tag to a Client's record lets you group your Clients into categories.
For example, if you work with lots of runners, bikers, and swimmers, you can add a Tag titled "Athletes" to each of their records. Or, if you work at a Business with multiple Staff and you each see different each Clients, you can add a Tag with the Service Provider's name on a per record basis as a way to differentiate them in your list.
Tags serve a few purposes, including:
- Viewing and sorting Clients by their assigned Tag.
- Filtering Clients by Tag to send a targeted email.
To add a Tag to a single Client's record, navigate to your:
- Business Profile.
- Select Clients to open your list.
- Search for and select the Client to open their record.
- Under the Details tab, select +Add/Remove next to Tags to open Add/Edit Tags.
- If adding a new Tag, enter the Tag Name. Press Enter on your keyboard or select
to add the Tag to your collection.
- If adding an existing Tag, search for and select the Tag Name.
- Select Save to add the Tag to the record and to return to the Details section of the Client's record.
Alternatively, you can select the Tag icon to the right of a Client's name in your list to open Add/Edit Tags.
To add a Tag to more than one record at a time, navigate to your:
- Business Profile.
- Select Clients to open your list.
- Select the checkbox to the left of each name that will be receiving a Tag. Note:
- If the Clients are on different pages, you can search for and select one and then search for and select the other.
- If you want to select all on the page you're viewing, select the checkbox at the top of the list to expand the menu and then select All.
- Select More at the top of the list to expand the dropdown menu.
- Select Apply Tag to open Add/Edit Tags.
- If adding a new Tag, enter the Tag Name. Press Enter on your keyboard or select
to add the Tag to your collection.
- If adding an existing Tag, search for and select the Tag Name.
- Select Save to add the Tag to all of the selected records and to return to your list.
Alternatively, you can filter your Clients based on selected criteria to add a Tag to those results.
Note:
- If a new Client sends a message to your Business via the Contact page of your Business Listing or MassageBook Business Website, a Tag titled "Public Contact" is automatically added to that Client's record.
- You can add more than one Tag at a time when adding in Add/Edit Tags.