If you are not too familiar, cache is a component of your web browser that stores down data so that future requests for that data can be served up faster. Periodically, the old data doesn't play nicely with the new data, and a good clearing out is needed.
Simply locate your browser and device from the list and follow the instructions listed.
Clearing Cache on Microsoft Edge*
*When you get to the section titled "Clear browsing data", select "Cookies and other site data" and "Cached images and files".
Clearing Cache in Firefox
Alternatively, you can try a private browser window which serves the same function. To pull up a private window on your device, just follow these steps below:
- Open the browser on your device
- Open the menu option where you would normally select a new tab
- Choose the option for a private or incognito window
- Access your MassageBook account the way you normally would