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FAQs
Q. Can I use the mobile app to cancel and refund appointments?
Yes, the same options for canceling and refunding prepaid appointments are available in MassageBook Manager. Open an appointment on the Schedule to start the process.
Q. Can I refund a checked-out appointment from the Schedule?
Yes, you can refund a checked-out appointment from the Schedule. Edit the appointment and select Refund to start the process.
Q. How do I require clients who are booking online to prepay for appointments?
To activate prepayment requirements and set your rules, go to Settings > Online Booking Rules > Prepayment Rules. Need more help? Watch this video: