Keep calm and customize to perfection
Book Existing Appointments and Block Off Unavailable Times
Enjoy a single place to stay on top of your days, weeks, and months ahead. Book existing appointments and block off unavailable times to avoid future conflicts.
Go to your Business profile and select Schedule > Book Appointment or Modify Availability to get started.
Watch this video to learn more about booking appointments:
Watch this video to learn more about adding blocked time:
Do you use Google Calendar? The Google Sync feature allows you to transfer events from Google Calendar to MassageBook. Go to Settings > Calendar Sync to get started.
Color Code Appointments
Organize your schedule in the most pleasing way possible. Color code appointments and pick other related options to create a tailor-made view.
Go to your Business profile and select Schedule > Schedule Settings to get started. Watch this video to learn more:
Set Your Daily Work Limits
Establish boundaries and steer clear of burnout. Set your daily work limits for hours and appointments to prevent overscheduling.
Go to your Business profile and select Setup > Staff > Settings to get started. The amounts you enter here prevent you from being booked in excess of that number on a daily basis.
Add Your Regular Working Hours
Accept online bookings with confidence. Add your regular working hours to make finding and booking appointment times convenient, reliable, and in sync with your real-time availability.
Go to your Business profile and select Settings > Availability to get started.
Heads-up: You can only add recurring availability in the desktop version of your account. You can add one-off availability on desktop and mobile.
Watch this video to learn more about adding recurring availability:
Watch this video to learn more about adding one-off availability:
Let Existing Clients Book and Manage Their Appointments Online
Streamline the booking process for your regulars. Let existing clients book and manage their appointments on your website.
Go to your Business profile and select Settings > Online Booking Rules to get started. Locate and check the box for existing clients. MassageBook views anyone booking online with an email address you have on file in your client records as an existing client.
Watch this video to learn more about the online booking experience:
Are you testing it for yourself? If you're already logged into your professional account, you won't be asked to enter client contact information during the booking process. Sign out and refresh your website to proceed as a new visitor.
Allow New Clients to Book With You
Attract online visitors and convert them into first-time customers. Allow new clients to book with you on your website and our professional search directory.
Go to your Business profile and select Settings > Online Booking Rules to get started. Locate and check the boxes for new clients. MassageBook views anyone booking online with an email address NOT on file in your client records as a new client.
Watch this video to learn more about our directory marketing service:
Specify Your Advance Notice Requirements
Keep your days under control and free of surprises. Specify your advance notice requirements and other related settings to only accept appointments that fit within your rules.
Go to your Business profile and select Settings > Online Booking Rules to get started. Under the Appointment Rules section, you can:
- Limit how far into the future appointments can be booked (No more than 60 days from the current date)
- Set how far in advance appointments must be booked (At least 24 hours before)
- Set your appointment start time intervals (Every 30 minutes)
Activate Minimize Gaps
Maximize your efficiency and cut down on wasted time between appointments. Activate “Minimize Gaps” to automatically adjust and optimize your online booking availability for a seamless schedule.
Go to your Business profile and select Settings > Online Booking Rules to get started. Watch this video to learn more:
Activate Make Me Look Busy
Hide extra openings when you have plenty to spare. Activate “Make Me Look Busy” to automatically adjust and limit how many available appointment times clients see online.
Go to your Business profile and select Settings > Online Booking Rules to get started. Watch this video to learn more:
Connect With Stripe or Square for Card Processing
Take the hassle and worry out of getting paid for your hard work. Connect with Stripe or Square to make MassageBook your start-to-finish solution for accepting payments.
Go to your Business profile and select Settings > Credit Card Payments to get started.
Choose Your Prepayment Requirements
Protect yourself from no-shows and smooth out the post-massage checkout process. Choose your prepayment requirements and other online payment options to collect payments and tips ahead of time.
Go to your Business profile and select Settings > Online Booking Rules > Prepayment Rules to get started. Watch this video to learn more:
Customize Your Confirmation Emails and Reminder Texts
Ensure clients arrive on time and ready for their appointments. Add need-to-know details to your automated confirmation emails and set the timing for your reminder texts.
Go to your Business profile and select Settings > Outgoing Messages > Client Messages to get started.