How to manage cancellations, no-shows, and refunds (full overview)
Cancel vs. No-show: What’s the difference?
How to cancel and refund a prepaid appointment
How to cancel a fully prepaid appointment and issue a service credit
How to late cancel an appointment and keep the minimum prepayment as a fee
How to late cancel an appointment and keep the full prepayment as a fee
How to no-show an appointment and keep the minimum prepayment as a fee
How to no-show an appointment and keep the full prepayment as a fee
How to refund a fully prepaid appointment if a client cancels online
How to refund a minimum prepaid appointment if a client cancels online