- The current mobile app does not recognize partial prepayments. To check out partially prepaid appointments, use the desktop version of MassageBook or the web version of the mobile app. Partial prepayments will be fully operational in the new mobile app coming soon. In the meantime, you can access the web version at www.massagebook.com/m.
- To collect the remaining balance due at checkout, you must charge the client’s card again like normal or record a different payment method. The option to remember a card for faster checkouts on the client-facing side of MassageBook is for online payments only.
- Partial prepayments simplify your day and help maintain your income. Your business must be on the Amplify Plan to access and use this feature. If you aren’t on the Amplify Plan, you can still allow tips and require full prepayment from clients booking online. To upgrade your plan, go to Plans & Billing in your MassageBook account.