You have the ability to pause a client's Membership without deleting it or interrupting any previously earned credits that may be on file. Pausing a Membership simply stops the client's card from being charged and future credits from being earned. Any existing credits on the client's account can still be redeemed. The Membership can be re-activated at any time.
- Business Profile.
- Select Clients to open your list.
- Search for and select the Client to open their record.
- Select the Memberships tab.
- Locate the Membership and select Pause.
To re-activate the Membership, follow the steps 1-4 above and select Reactivate.