The MassageBook Support Team's aim is crystal clear: we're with you every step of the way on your journey to professional prosperity to lend a helping hand, offer a friendly smile, and provide a pillar of trust to rely on. Work assured knowing that MassageBook's complete success system is backed by a dedicated crew who are unified in our approach to helping you achieve your goals.
Life is like family here at MassageBook—so please y'all—come on in and allow us to introduce ourselves. We may not be able to have a pitcher of sweet tea on for you (yet!), but we're confidant you'll feel right at home when working with an honest-to-goodness MassageBook expert!
From top L to R: Kyle pulls out the oldest trick in the book on his knucklehead nephews, Mike beams about big things ahead, Steven dazzles his bride in the kitchen, Teresa envisions being the next boss lady on the scene, Ivy sets sail with her favorite wild man, Rae snaps a shot with her soccer star, Taylor savors the simple pleasures in life, and Rachel celebrates a victory with her sweetheart.
Rachel Wallace, Head of Clients
Hi there! I’m Rachel, proud leader of this beautiful bunch. I joined MassageBook in its early days and what a fun journey it’s been! The massage and bodywork industry is a thriving community full of wonderful, caring people. The clients we serve have dedicated their lives to improving the health and wellness of others, and it’s a joy to work alongside the amazing team of professionals at MassageBook who are committed to fostering that mission and success.
I’m a native to the beautiful city of Charleston, South Carolina—MassageBook’s home—so you’ll likely find me outside and on foot any chance I get. My personal interests include exploring the food scene in town, reading, spending time with family, conversing with tourists on evening runs around the city, and cheering on Bay Area sports teams with my better half.
Kyle Cannon, Product Evangelist
Hi, I'm Kyle! We won't be working together directly, but chances are you'll bump into me around the web spreading the good news about MassageBook. Wanna know why I love it here? Just take a look up and down this page.
I wear Hawaiian shirts on Fridays, dance to disco on Saturdays, and sing chooka chooka hoo la ley on Sundays.
Ivy Buseck, Customer Success Manager
Hi! My name is Ivy :) I've been with MassageBook since December 2016, and I love being part of what we're building for our family of massage therapists. At the core of our team values, we care deeply about each other and extend that beyond to the community of bodyworkers we serve.
I'm originally from Los Angeles, California. I have a son in the first grade, and on the weekends, we enjoy soaking up the sun at our beautiful Charleston beaches or finding a new nature adventure to enjoy.
Rae Clevenger, Customer Success Manager
Hello! I’m Rae! I’ve been with MassageBook since September 2015. This place is amazing because it enables small businesses to be successful, and I love the one-on-one connection I can make with our members.
My husband, Michael, and I have been happily married for 13+ years, and we have an 11-year-old daughter. I spend most of my weekends watching her play competitive soccer here in South Carolina.
When I’m not at the pitch, I love to cook for my family and co-workers. Often times I'll bring in a meal and tell everyone to dig in. I honestly believe that the love you put into food makes it taste that much better!
Steven Gross, Customer Success Manager
Howdy, my name is Steven! I’ve been with MassageBook since May 2017, but I now work remote from my hometown of Atlanta, Georgia. MassageBook is awesome because of the great lengths our team goes to support everyone involved. Whether you’re an employee who needs a few days to handle personal matters or an ambitious bodyworker who is building a practice, MassageBook has created a culture and atmosphere that cultivates opportunities for improving lives.
I'm an avid fan of creating and listening to music, and on the weekends, I enjoy camping and fishing with my two dogs, Finn and Gizmo.
Taylor Mascia, Customer Success Manager
Hi there! My name is Taylor. I joined MassageBook in August 2016 after moving to Charleston, but I now work remote from my hometown of New Haven, Connecticut. I enjoy connecting with clients while helping them overcome obstacles they encounter along their MassageBook journey. What I find so awesome about MassageBook is our dedication to small, independent businesses. I think there is immense value—to oneself and society alike—in small business ownership and getting to see that play out on a daily basis is incredibly rewarding for me.
In my free time, I like to hike with my two dogs (Moe and Shoni), snowboard, experience live music, eat, and spend time with my wife, Joelle. In the evenings, you’ll most likely find me on the couch with my dogs reading a good book.
Mike Peaden, Customer Success Manager
Hi, I'm Mike! I joined MassageBook in April 2018, but my experience in support goes way back. Being a small, tight-knit team really lets us get to know our members, and it's awesome watching businesses grow as they start using our platform.
My future wife, Holly, and I are confident in our key to a successful marriage: rescue dogs, rescue dogs, and rescue more dogs.
Teresa Scalley, Customer Success Manager
Hey there, I’m Teresa! I’ve been with MassageBook since May 2017. I love being part of a company bigger than myself that works to make a difference in the daily lives of our members!
I’m originally from New Hampshire, and I'm currently pursuing a business degree at the College of Charleston. My weekend fun includes playing guitar, trying out new restaurants with friends, and rewatching New Girl on Netflix!
We look forward to sharing future successes together! Even if it's just to find out more about that handsome chap hugging Rachel, please reach out to us with any questions, assistance or feedback you may have. You can find our contact information and hours of operation here.