The MassageBook Support Team's aim is crystal clear: we're with you every step of the way on your journey to professional prosperity to lend a helping hand, offer a friendly smile, and provide a pillar of trust to rely on. Work assured knowing that MassageBook's complete success system is backed by a dedicated crew who are unified in our approach to helping you achieve your goals.
Life is like family here at MassageBook—so please y'all—come on in and allow us to introduce ourselves. We may not be able to have a pitcher of sweet tea on for you (yet!), but we're confident you'll feel right at home when working with an honest-to-goodness MassageBook expert!
From top L to R: Mike beams about big things ahead, Ivy sets sail with her favorite wild man, Andrew is ready for any adventure that comes his way, Kyle pulls out the oldest trick in the book on his knucklehead nephews, Rachel celebrates a victory with her sweetheart, Teresa envisions being the next boss lady on the scene, Dan enjoys time with his girls, Gaysha influences others with her positivity, and Taylor savors the simple pleasures in life.
Rachel Wallace, Head of Clients
Hi there! I’m Rachel, proud leader of this beautiful bunch. I joined MassageBook in its early days and what a fun journey it’s been! The massage and bodywork industry is a thriving community full of wonderful, caring people. The clients we serve have dedicated their lives to improving the health and wellness of others, and it’s a joy to work alongside the amazing team of professionals at MassageBook who are committed to fostering that mission and success.
I’m a native to the beautiful city of Charleston, South Carolina—MassageBook’s home—so you’ll likely find me outside and on foot any chance I get. My personal interests include exploring the food scene in town, reading, spending time with family, conversing with tourists on evening runs around the city, and cheering on Bay Area sports teams with my better half.
Kyle Cannon, Product Evangelist
Hi, I'm Kyle! We won't be working together directly, but chances are you'll bump into me around the web spreading the good news about MassageBook. Wanna know why I love it here? Just take a look up and down this page.
I wear Hawaiian shirts on Fridays, dance to disco on Saturdays, and sing chooka chooka hoo la ley on Sundays.
Taylor Mascia, Customer Success Manager
Hi there! My name is Taylor. I joined MassageBook in August 2016 after moving to Charleston, but I now work remote from my hometown of New Haven, Connecticut. I enjoy connecting with clients while helping them overcome obstacles they encounter along their MassageBook journey. What I find so awesome about MassageBook is our dedication to small, independent businesses. I think there is immense value—to oneself and society alike—in small business ownership and getting to see that play out on a daily basis is incredibly rewarding for me.
In my free time, I like to hike with my two dogs (Moe and Shoni), snowboard, experience live music, eat, and spend time with my wife, Joelle. In the evenings, you’ll most likely find me on the couch with my dogs reading a good book.
Ivy Buseck, Customer Success Manager
Hi! My name is Ivy :) I've been with MassageBook since December 2016, and I love being part of what we're building for our family of massage therapists. At the core of our team values, we care deeply about each other and extend that beyond to the community of bodyworkers we serve.
I'm originally from Los Angeles, California. I have a son in the second grade, and on the weekends, we enjoy soaking up the sun at our beautiful Charleston beaches or finding a new nature adventure to enjoy.
Teresa Scalley, Customer Success Manager
Hey there, I’m Teresa! I’ve been with MassageBook since May 2017. I love being part of a company bigger than myself that works to make a difference in the daily lives of our members!
I’m originally from New Hampshire, and I'm currently pursuing a business degree at the College of Charleston. My weekend fun includes playing guitar, trying out new restaurants with friends, and rewatching New Girl on Netflix!
Mike Peaden, Customer Success Manager
Hi, I'm Mike! I joined MassageBook in April 2018, but my experience in support goes way back. Being a small, tight-knit team really lets us get to know our members, and it's awesome watching businesses grow as they start using our platform.
My wife, Holly, and I are confident in our key to a successful marriage: rescue dogs, rescue dogs, and rescue more dogs.
Andrew Massamillo, Customer Success Manager
Hi, my name is Andrew! I love being a part of the team here at MassageBook, it is such a great place to belong. I do very much enjoy the personal interest we can show in helping you all out and witness the growth of both of our businesses.
When I’m not at work, I like to watch movies, play video games and read - there isn’t a book I won’t at least try. I also enjoy cooking with my family, although I’m still learning.
Look forward to chatting with you soon!
Dan Tanton, Customer Success Manager
Hi I’m Gaysha! I’ve been with MassageBook since December 2019. Being apart of the MassageBook team is like having a second family. We provide support and positivity to each other and our members. I’ve worked with other companies providing support to customers but MassageBook provides a higher level of support to its members that I haven’t seen before.
I’m a Charleston native and a Charleston Southern University Graduate. I really enjoy spending time with my family and my dog Rocco. I also enjoy eating at local restaurants and reading mystery novels.
We look forward to sharing future successes together! Even if it's just to find out more about that handsome chap hugging Rachel, please reach out to us with any questions, assistance or feedback you may have. You can find our contact information and hours of operation here.