How Do I Book an In Office Appointment Through the Search Directory?

The MassageBook Search Directory allows visitors to view listings by Business or Service Provider. Using a variety of tools, you can filter results to find precisely the right therapist for you. 

The online booking process is the same for all Businesses across the MassageBook Search Directory, and each Business and Service Provider has it's own listing where you can preview the Services they provide, read reviews from verified customers, and book with them online. 

The following tutorial covers how to book an in office appointment with a Business through the MassageBook Search Directory.

To get started:

  1. Go here to access MassageBook's homepage. 
  2. Enter the Location you want to search. By default, your current location will display, but you can change it if needed. 
  3. Select Search to view results near you. 
  4. Locate and Select a Business you want to book with to open their Business Listing. 
  5. Select Book Now to view available Services. 
  6. Choose the Service and duration you want to book and Select it. 
  7. Select an available Staff
  8. Select an available Date
  9. Select an available Time
  10. Select Next to proceed. 
  11. Enter your Email Address
  12. Select Continue to proceed. 
  13. If you have an existing Public Account, enter your Password. If you don't, enter your Contact Information to create one. 
  14. Select Continue to proceed. 
  15. If activated by the Business, check any Add-ons you'd like to include with the Service and select Next. To bypass, select Skip instead.
  16. If it's your first time booking under this account with the Business, check either Yes, I'm a first time customer or Nope, I've been here before.
  17. Enter Notes to provider (optional). 
  18. Select Next to proceed. 
  19. Check I agree with the cancellation policy
  20. Select Next to proceed. 
  21. Select your preferred Payment Option to complete booking a new appointment and to advance to the Booking Complete page: 
    • If you want to pay in advance, select Prepay Now > enter Credit Card Information > Make Payment.
    • If you want to pay after the appointment, select Pay in Person.
    • If you're paying with a Gift Certificate, select Gift Certificate > enter the Gift Certificate Code and Amount > Continue

If activated by the Business, an Appointment Confirmation, Intake Form, and receipt maybe sent to your account's email address.


  • Each Business has control over who can book with them. If a Business does not allow new Clients to book online, you will not be able to do so if using an email address that the Business does not have on file.  
  • Depending on your status as a Client with a Business, you may be required to prepay the full amount to confirm the appointment. 
  • Store Credit cannot be used during online booking. If you have Store Credit with a Business, it can only be applied by the Business after the appointment. 
  • You will not be required to sign in during online booking if you're already signed into your account prior to booking. You'll see your name in the top right corner if you're signed in.
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