Checking Out a Prepaid Appointment

Even if a Client has prepaid for their appointment, you can still complete check out to record that it happened and to add a tip (if applicable).

To check out a prepaid appointment in MassageBook Mobile:

1. Sign in to the MassageBook Mobile app to open your Dashboard.  
2. Select Schedule. 
3. Locate the appointment you need to check out. 
4. Select the appointment block to open Appointment Details. 
5. Select Check Out to go to Appointment Checkout. 
6. Review the details to ensure that $0 is due. 
7. Select Next - Select Payment Method.
8. If adding a tip, select Add Tip. 
9. Enter a dollar amount in the Tip field. The total due will update accordingly. 
10. Select a Payment Method for the tip to complete checkout.
11. A receipt will be generated upon completion, and you can choose the delivery method.
12. If not adding a tip, select Check Out > Finish after step 7 to complete checkout. 

Afterwards, you'll be returned to the Schedule, and the appointment block will update to Checked Out. 

Note: 

• A new receipt is not added to Sales unless new income is recorded during checkout. A receipt for a prepaid appointment is generated on the date it's purchased. 
• If adding a tip using a credit card, the card must be charged again even if it's the same one that was used to prepay for the appointment.
• If checking out a $0 appointment using Square, there will be no option to add a tip. If you wish to add a tip, you will need to add a product in the Cash Register during checkout:
  1. Select Add Product to open the Add Item window. 
  2. Enter a Product Name, Quantity (1), and Price.
  3. Select Save to add the Product to the Cash Register.