In order to accept HSA and FSA cards using Square, your business will need to be set up under the business category Medical Practitioner, Medical Services, or Dentistry in Square. This can be selected during Square account creation. If your account has already been created, reach out to Square Support with your request, here.
- For those who previously used Stripe: All Stripe accounts (if created through MassageBook) are automatically classified under MCC 8099. Since Square accounts are not created through MassageBook, we can't do anything on our end to make that card accepted by Square. You will need to contact their Square Support to ensure you can accept HSA and FSA cards of a certain classification. Your Stripe account still works regardless if its connected through MassageBook, so for an immediate solution to process those while still being connected to Square, you can log into your Stripe account via stripe.com and try to charge the card.
- Massagebook does not play a role in the processing of HSA/FSA cards. If you're experiencing difficulty accepting them, please reach out to Square to discuss why that could be the case.
- FSA/HSA cards are not necessarily covered under Square's Medical Practitioner, Medical Services, or Dentistry business category. It is recommended that clients reach out to their benefits provider to discuss what their HSA/FSA card applies to.
- Employer's make adjustments to the health insurance plan(s) their employees are enrolled in almost every single year. As such, the MCC codes that HSA/FSA cards accept may vary from one plan year to the next. In other words, just because an HSA/FSA card worked say, 6 months ago, does not guarantee it will today.