If a Client is booked for a new Service or Series but has an available prepaid Service or Series on file, you can edit the appointment to use a credit instead.
To do so, navigate to your:
- Business Profile.
- Select Schedule.
- Locate the appointment you need to edit.
- Click on the appointment block to open the side menu.
- Select Edit to open the appointment details.
- Select Edit.
- Choose the Select service dropdown.
- Scroll to the top of the dropdown menu to locate any available credits.
- Select the credit to use.
- Select Save to apply the change and to return to the Schedule.
- Check out the appointment, and it will show that $0 is due.