Why Do I Not See a Service or Gift Certificate When Creating a Promotion?

When creating a Promotion, a Service or Gift Certificate must be both Active and Online in order for it to be available for selection on the Add Deals step.

To ensure a Service is Active and Online, navigate to your:

  1. Business Profile. 
  2. Select Setup
  3. Select Service Menu
  4. Select In Office Services or Traveling Services depending the type. 
  5. Locate the Service
  6. Check Active and Online

To ensure a Service Certificate is Active and Online, navigate to your:

  1. Business Profile. 
  2. Select Marketing
  3. Select Gift Certificates
  4. Select Service Certificates.
  5. Select In Office Services or Traveling Services depending on the type. 
  6. Select a Service Category (Bodywork, Reflexology, etc.)
  7. Locate the Service Certificate
  8. Check Gift Certificate Available

Note: The Service for a Service Certificate must be Active and Online as well. 

To ensure a Custom Certificate is Active and Online, navigate to your:

  1. Business Profile.
  2. Select Marketing.
  3. Select Gift Certificates.
  4. Select Custom Certificates
  5. Locate the Custom Certificate
  6. Check Active and Online
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