To continue renewing memberships for clients that enrolled while you were connected to Stripe, you will need to migrate your customer file to MassageBook Pay.
Please follow these steps to send a migration token to MassageBook Pay:
- Log into your Stripe account at https://www.stripe.com
- Select Customers on the left side of the page
- Select Copy
- Select Copy all customers
- Enter this account ID: acct_1NXnamKmqMQxzVRz
- Please copy and paste the above account ID as it must match exactly
- Confirm selection
Once the migration request is sent to MassageBook, we will accept the request and start the migration. After migration is complete, any memberships that were renewing through Stripe will begin renewing through MassageBook Pay on their existing renewal dates.
Items of note:
- When copying customers, a migration token is created. This token contains Stripe account IDs and does not contain any personal or financial data.
- MassageBook will not have access to any customer financial data through this token
- Card data will remain secured throughout the merge