MassageBook Pay is MassageBook's own payment processor and we are currently in the early access stages with a group of helpful MassageBook customers! As the early access period progresses, we will add questions and answers to this page.
To activate from the MassageBook Manager mobile app:
- Navigate to Credit Card Payments section in the mobile app menu.
- Click Connect next to MassageBook Pay.
To setup your MassageBook account to process payments with MassageBook Pay in the web version:
- Login at www.massagebook.com/login.
- Select Settings.
- Select Credit Card Payments.
- Select Connect Now.
- Select the Checkbox indicating that you agree to the Payment Processing Agreement and select Acknowledge & Continue.
- You must scroll through the entire Payment Processing Agreement before the Acknowledge & Continue button becomes selectable.
- Enter your email address and password to setup a new account.
- If you already have a Stripe account, enter the email for your existing Stripe account and your phone number.
- Enter your Personal Details:
- You will then be asked to upload a photo of your ID.
- You will have the option to use the webcam on your laptop or select to continue on phone.
- If selecting to continue on your phone you will be able to select between a QR Code, SMS, Email, and Link option to move forward on your phone:
- You will then be asked to have 3 pictures taken to compare to the photo on your ID.
- Enter you Website Address.
- Setup your Bank connection for Payouts.
- You can use your bank login information, or enter your account and routing number directly.
- You will then be asked to review the Information you have entered.
- The Statement Description for your payments can be updated on this page.
- Select Confirm.
Note: A date of birth and the last 4 digits of a Social Security Number are required as part of Stripe’s mandatory identity verification requirement: Stripe must collect, verify, and maintain information on the individuals associated with every US Stripe account, as required by their regulators and financial partners. This is intended to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimes.