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Connecting MB Pay Card Readers to MassageBook Manager

Updated

MassageBook Pay is compatible with card readers provided directly from Stripe. You can find more information about the compatible readers here: Which Readers are Compatible with MassageBook Pay?

Below, you can find steps on connecting the M2 reader with MassageBook's integration with Stripe:

M2 Reader

Before checkout, you can connect your M2 Stripe reader by following the steps below: 

  1. Select the Menu in the top left corner of the app.
  2. Select App Settings.
  3. Select Checkout.
    • If you have multiple locations, you will need to select the desired business from the "Checkout" section on the page.
  4. Select the Hardware section.
  5. Select Connect.
  6. Select Bluetooth.
  7. Push the button on the card reader to enable bluetooth discoverability.
  8. Select Stripe M2 reader.

Alternatively, you can select the gear icon next to "Pay with credit/debit card" during checkout. If following this route, you will begin at step 3 above. 

 

S700 Reader

To connect Stripe's internet reader, specifically the S700, you will need to generate a "pairing code" that will be entered within your MassageBook account. 

To generate a pairing code, you can follow these steps from your Stripe S700:

  1. Power on the reader: Ensure the reader is fully charged and powered on. 
  2. Open settings: Swipe right on the screen to reveal the Settings button, then tap it. 
  3. Enter admin PIN: Input the admin PIN 07139. 
  4. Generate pairing code: Look for and tap the "Generate pairing code" option. 

Once the code has been generated, you can then connect the reader to the desktop version of your account by:

  1. Open MassageBook Manager.
  2. Select the Menu in the top left corner of the screen.
  3. Select App Settings.
  4. Select Checkout.
    • If you have multiple locations, you will need to select the desired business from the "Checkout" section on the page.
  5. Select MassageBook Pay Card readers.
  6. Select + Register Device.
  7. Enter your device display name and registration code (pairing code).
  8. Select Save.

Note: Your business must be connected to your MassageBook Pay account from within your MassageBook account prior to beginning checkout.


Once you have connected your reader to the MassageBook Manager app, you can then take credit card payments in office by following the steps in these articles:

Checking Out an Appointment (Mobile)
Checking Out an Appointment

Notes:

  • If you have having issues with connecting the reader to MassageBook Manager, use a paperclip to reset your Stripe reader using the reset button located at the back of the reader, near the USB port. Wait a couple of minutes and then power on the reader again. Then, immediately navigate to the MassageBook Manager app and start from Step 1 above.
  • If you get stuck on the "Connecting" page in MassageBook Manager, make sure that your reader is charged. A reader with less than a 10% charge cannot successfully connect to the mobile app. We also recommend keeping your reader fully updated. Stripe readers should automatically update over night if connected to a power source. You can also manually reset the reader to initiate any updates.
  • The reader may automatically disconnect or turn off if it has been idle for an extended period of time. The reader does this to save battery and this functionality cannot be disabled. Your device may also disconnect from the reader if the MassageBook Manager app has been idle for too long.
  • To enable tipping, the Merchant Classification Code on your MassageBook Pay account should be "Health and Beauty Spa" (MCC 8099).
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