Can I add an expiration date to Gift Certificates?

MassageBook does not provide the option to automatically expire a Gift Certificate. You can, however, use our Regenerate tool to invalidate the previous code. 

The Gift Certificate Code can be found in several places within your MassageBook account, and in each of those locations, you will see the option to the regenerate the code. 

Expiring a Gift Certificate from the Purchasing Client's Record:

  1. Navigate to your Business tab.
  2. Select Clients
  3. Search for the client who purchased the Gift Certificate and click on their name to open up their client record.
  4. View the Gift Certificate under the Account or Credits tab.
  5. Select Regenerate. A new code will be issued and the previous code will be invalid. 

Expiring a Gift Certificate from the Gift Certificates Sales Report:

  1. Navigate to your Business tab.
  2. Select Sales
  3. Search for the Gift Certificate.
  4. Select Regenerate. A new code will be issued and the previous code will be invalid.

If the previous code is applied at check-out from your Cash Register, or during the online booking process by a client, a message will display that the Gift certificate doesn't exist.

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