Locating a Gift Certificate Code

When a Gift Certificate is purchased, a redemption code is placed on the purchasing client's account, as Gift Certificates are not always redeemed by the initial recipient, and the recipient may not yet be a client of yours. If the purchaser elected to email or print the Gift Certificate, the code will be included. When its time to redeem the Gift Certificate at check-out, you can find the code in several places within your MassageBook account. 

Viewing a Gift Certificate Code in the Purchasing Client's Record:

  1. Navigate to your Business tab.
  2. Select Clients
  3. Search for the client who purchased the Gift Certificate and click on their name to open up their client record.
  4. View the Gift Certificate code under the Account or Credits tab.

Viewing a Gift Certificate Code in the Gift Certificates Sales Report:

  1. Navigate to your Business tab.
  2. Select Sales
  3. Search for the Gift Certificate in the list, or select the All Contacts filter in order to display the Gift Certificates purchased by a specific client.

Viewing a Gift Certificate Code in the Gift Certificates Activity Report:

  1. Navigate to your Business tab.
  2. Select Marketing
  3. Select Gift Certificates.
  4. Under Activity, search for the Gift Certificate in the list, or enter a name in the space marked Search by Purchaser or Recipient in order to display the Gift Certificates purchased or received by a specific individual.

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