Understanding Payment Methods

When checking out an appointment, there are seven different methods of payment to choose from: Charge, Cash, Check, Gift Certificate, Other, Store Credit, and Split Payment. 

Charge: Choose this method if the Client is paying with Visa, MasterCard, Discover, American Express, or an HSA/FSA card directly through MassageBook. 

Cash: Choose this method if the Client is paying with cash. 

Check: Choose this method if the Client is paying with a check. A check number can be included for record keeping. 

Gift Certificate: Choose this method if the Client is paying with a MassageBook Gift Certificate. Only codes generated in MassageBook will work with this method. 

Other: Choose this method if the Client is paying with something other than the available options. For example, you are processing a credit card outside of MassageBook, but you still want to check out the appointment and record the sale for record keeping. A description can be included. 

Store Credit: Choose to apply Store Credit if the Client has any on file. The balance due will update accordingly based on how much is available and how much is applied. 

Split Payment: If a Client is paying with two or more of the above methods, you can split the balance due between them. For example, the Client pays for a $100 Service with a $75 Gift Certificate and $25 cash. 

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