Preventing a specific client from booking online

If you have a client that you would like to prevent from being able to book online with your business, you can flag the client's record in your Client List. When the client attempts to book online with your business using that email address, they will receive a notification that your business is not accepting new appointments. Flagging a client will also omit them from receiving Marketing and Autopilot Campaigns sent on behalf of your business.

  1. Navigate to your Business tab.
  2. Select Clients.
  3. Search for the client and click on their name to open up their client record.
  4. Select the checkbox next to Flag client.
  5. Select Add to SFS. 

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