Resending a Gift Certificate

Once a gift certificate has been purchased, the client has the option to email it to the recipient, or print it. Regardless of the action selected at the time of purchase, a gift certificate can be resent at any time to the same email address or to a new one.

A gift certificate can be resent from the following locations in your business account:

From the Gift Certificates Report:

1. Navigate to your Business tab.
2. Select Sales.
3. Select Reports.
4. Select Gift Certificates Report.
5. Select Re-send next to the gift certificate.
6. Modify the existing email address if necessary, add a brand new one (if the gift certificate was initially printed), or make no changes.
7. Select Save.

From the Purchaser's Client Record:

1. Navigate to your Business tab.
2. Select Clients.
3. Locate the record for the client who purchased the gift certificate.
4. Select the Account tab or the Liabilities tab.
5. Under the section titled Gift Certificates, select Resend.
6. Modify the existing email address if necessary, add a brand new one (if the gift certificate was initially printed), or make no changes.
7. Select Save.