Once a gift certificate has been purchased, the client has the option to email it to the recipient, or print it. Regardless of the action selected at the time of purchase, a gift certificate can be resent at any time to the same email address or to a new one.
A gift certificate can be resent from the following locations in your business account:
From the Gift Certificates Report:
- Navigate to your Business tab.
- Select Sales.
- Select Reports.
- Select Gift Certificates Report.
- Select Resend next to the gift certificate.
- Modify the existing email address if necessary, add a brand new one (if the gift certificate was initially printed), or make no changes.
- Select Send.
From the Purchaser's Client Record:
- Navigate to your Business tab.
- Select Clients.
- Locate the record for the client who purchased the gift certificate.
- Select the Account tab or the Credits tab.
- Under the section titled Gift Certificates, select Resend.
- Modify the existing email address if necessary, add a brand new one (if the gift certificate was initially printed), or make no changes.
- Select Send.
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