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Adding Store Credit

Rachel W.
  • Updated

There is only one way Store Credit can automatically be added to a Client's record. 

  • If a Client redeems a Gift Certificate that is valued at more than the cost of the Service, the remaining balance is converted to Store Credit.

To manually add Store Credit to a Client's record, navigate to your:

  1. Business Profile.
  2. Select Clients to open your list.
  3. Search for and select the Client to open their record. 
  4. Select the Account tab. 
  5. Enter a positive amount (e.g., 100) in Store Credit. 
  6. Select Apply to add the amount and to update the balance.

Note: 

  • Even though a receipt is generated when checking out with Store Credit, Store Credit does not count towards earned income.
  • Store Credit can be applied by the Business when checking out an appointments.
  • Store Credit can be applied by the Client when booking an appointment online.
  • If a client cancelled a prepaid service prior to 2019, their payment will have automatically been converted to store credit.
  • Store Credit cannot be used by clients for purchasing Gift Certificates Online. However, it can be used by the business for selling a Gift Certificate through the Cash Register.