MassageBook helps you keep no-shows to a minimum (and your income to a maximum) with a series of well-timed automated messages that notify clients of their upcoming appointments.
Each client immediately gets a booking confirmation email with the need-to-know details, including the date, time, service, service provider, location, and any other pre-arrival instructions you need to include. They can even cancel or reschedule on their own up to 24 hours before.
Even better, you can choose to send email and text reminders up to two days before the appointment to help even your most forgetful clients show up on time.
To customize your automated messages:
- Sign in to the desktop version of your account
- Go to Settings
- Select Outgoing Messages
- Select Client Messages
Clients who pay in advance are even more committed to keeping their appointment times. If you're looking for another way to reduce no-shows, you can always make prepayment a requirement for anyone booking online.
To make prepayment a requirement for new and/or existing clients:
- Go to Settings
- Select Online Booking Rules
- Select Prepayment Rules
Why risk being stood up by another client? It's easy to avoid the hassle and wasted money!
Sign in now and protect yourself from no-shows
*Heads-up: Appointment reminders are free to use during your 30-day trial of the Amplify Plan. Use them as much as you'd like while you've got unlimited access.
If you find yourself spending more time working on your clients and less time worrying about whether or not they're going to show up, you can keep using appointment reminders simply by renewing your subscription on the premium plan of your choice.