Cancelling an Appointment

Once an In Office or Out-Call appointment has been booked, you have the ability to cancel it at any time.

To cancel an existing appointment, navigate to your:

1. Business Profile. 
2. Select Schedule. 
3. Locate the appointment you need to edit. 
4. Select the appointment block to open the side menu. 
5. Select Edit to open the appointment details. 
6. Select Edit. 
7. Select Cancel.
8. If you don't wish to notify the client, uncheck the box that says "Cancellation email to client". 
9. Select Cancel Appointment.

Note: If the appointment has been paid for, click here to view your options for issuing a refund or credit.