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Checking out an Appointment with Stripe

Updated

MassageBook Manager lets you check out an appointment and take credit card payments through your connected Stripe account.

After connecting your Stripe reader, you can checkout by following the steps below:

  1. Tap an appointment within your schedule to open the Booking Details page.
    • If you are in the Agenda view, you can also swipe right on the appointment to see a checkout option.
  2. Tap Checkout 
    1. Add Item allows you to add additional services, products, or promotions to the sale.
      • Note: any services added during checkout will be added to the client’s record as a prepaid credit to use in the future.
    2. Edit Total allows you to discount the total amount due
  3. Tap Next
  4. Select Pay with Stripe.
    • If you enable the setting to "select tip before payment" you will be presented with a tip option after selecting Pay with Stripe.
  5. Use your reader to dip, tap, or swipe the card.
    • You can also use a card on file or choose to manually enter the card information.
  6. The client will add their tip and signature after the card is charged.
  7. Tap Complete Purchase.

Notes:

  • Currently, only manual entry is available with Stripe for Canadian businesses
  • Tipping during payment with a Stripe reader will only be possible if the Merchant Classification Code on your Stripe account is set as the "Health and Beauty Spa" category. If you do not see tipping options, please contact Stripe for assistance on setting your account properly.
  • If your client is paying by credit card, then the tip option will display between the card swipe/tap/manual entry and the signature stage. If it's cash/check/GC/other transaction, then the tip will be included in the total amount paid that's entered.
  • Stripe limits the minimum amount that can be processed in a transaction at $0.50.
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