How Do I Add Staff Who Are Not Service Providers?

All Staff are considered Service Providers. The option to add Staff who is an Administrator, Office Assistance, or Front Desk Receptionist is not available.

To add Staff who is not a Service Provider:

  • Add them to your Business like normal. An invitation will be sent to the Staff’s email address requesting to join your Business on MassageBook. The Staff will then be prompted to create their own sign in credentials and account; however, they don’t need to complete the Listing section of their Personal Profile since they won't have an online presence.
  • By default, Staff are automatically checked as Active and Online. Active and Online means that the Staff can be booked by both the Business and Clients. Uncheck both so that the Staff isn’t available for either. To learn more about deactivating Staff, go here.
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