Customizing Automated Email Templates

You can modify your email templates by adding custom text to the bottom of the following automated Client emails:

  • Appointment Reminders
  • Booking Confirmations
  • Appointment Changes

The custom text is applied to all three messages, but it cannot be tailored for each individual notification. 

To add custom text, navigate to your:

  1. Business Profile.
  2. Select Settings. 
  3. Select Outgoing Messages.
  4. Select Message Templates.
  5. Select either Appointment Reminder, Booking Confirmation or Appointment Change, and the Email Preview will open. 
  6. Select Add Custom Text. 
  7. Add your information to the Add Custom Text box. 
  8. Select Save Custom Text to apply the changes.

Once complete, your message will be added to all new Appointment Reminders, Booking Confirmations, and Appointment Changes. 

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