If you see the message that first time clients are not able to book online, you will want to enable online booking for new clients from the MassageBook Search Directory in your Business' Settings.
- Navigate to your Business tab.
- Select Settings.
- Under Booking Rules, select the option to Allow online booking for new clients (from your external site) and / or Allow new client referrals from the MassageBook Directory. If the third option is not selected, you will see a message that new clients cannot book online when you view your website in the MassageBook Search Directory.