Can I Prevent Clients from Prepaying Online?

Clients will have the option to prepay when booking online if your Business is connected with either Square or Stripe for credit card processing in MassageBook. You cannot remove the ability to prepay as long as card processing is active.

If you don't require prepayment to book online, Clients can select to either prepay or pay after the appointment to complete the booking.

Note: As of January 2nd, 2019, if you've chosen to allow new Clients to book through your Business Listing in the MassageBook Search Directory, all new Clients booking through there will be required to prepay in order to confirm their appointment. New Clients booking through your MassageBook Business Website will not be required to prepay if you have not activated that setting in Prepayment Rules. They will still have the option to pay in advance or pay after the appointment.

Have more questions? Submit a request


Article is closed for comments.