Why Don't I See a Specific Appointment On the Schedule?

You have the ability to choose which hours display on the Schedule.

For example, you can limit the Schedule to only show between 9am - 6pm. This allows you to adjust the view and to hide non-working hours if you prefer.

If an event is scheduled to start outside of your Display Options, the hours will adjust to accomodate that event's start time.

Based on the above example, if you book an appointment at 8am, the hours will adjust to 8am - 6pm for that specific week. When you navigate to the next week, the hours will revert to the default ones. 

To adjust the hours, navigate to your:

  1. Business Profile. 
  2. Select Schedule
  3. Select the Settings Icon download.png in the top right corner of the Schedule to open the Schedule Settings window. Note: If you're taken to Availability, then you've selected Business Settings, not Schedule Settings. 
  4. Update AM and PM to your preferred times. 
  5. Select Apply to save your preferences and to return to the Schedule.
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